At 98apk, the privacy and security of your personal information is a fundamental obligation — not an afterthought. This Privacy Policy explains what data we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold over your own information. Please read this document carefully before using the platform.
Core principles that shape how 98apk manages your data — full details follow in the policy below.
98apk collects personal data that is directly necessary for account management, identity verification, payment processing, and compliance with our licensing obligations. We do not collect information speculatively or beyond what is required to deliver the platform safely.
All data transmitted between your device and 98apk is protected by industry-standard SSL/TLS encryption. Personal and financial data stored on our systems is held in encrypted form with access restricted to authorised personnel only, operating under strict confidentiality obligations.
98apk does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes. Data sharing is limited to licensed service providers that support platform operations and regulatory bodies as required by our international gaming licence.
Registered players have the right to access, correct, restrict, and request deletion of their personal data. You may also object to certain types of processing or request a portable copy of your data. These rights can be exercised by contacting our support team directly.
Payment data processed via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank is handled in strict compliance with each provider's security standards. 98apk does not store full card numbers or banking credentials on our own servers — sensitive payment details are tokenised and handled by the respective payment processors.
This Privacy Policy is written in plain, accessible English so that players in Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan can understand exactly what they are agreeing to. Whenever this policy changes in a material way, registered players will be notified before the changes take effect.
98apk ("we", "us", "our", "the Platform") is an online casino and sports betting platform operating under an internationally recognised gaming licence. 98apk is the data controller responsible for the personal information collected from players and visitors who access or use the platform at 98apk.app.
For all data protection enquiries, correction requests, or formal complaints related to the handling of your personal information, please contact us at the details provided in Section 14 of this policy. We are committed to responding to all data-related enquiries promptly and in good faith.
This policy applies to the 98apk website and all associated services, including the live casino, sports betting, slots, and the player account management dashboard. It applies equally to users accessing the platform from Karachi, Lahore, Islamabad, Faisalabad, and any other location in Pakistan.
98apk collects the following categories of personal data in the course of providing its services:
98apk does not store full bank account numbers, IBAN details, or mobile wallet PINs on our servers. All sensitive payment credentials are handled exclusively by the respective payment processors under their own security and compliance frameworks.
98apk collects personal data through the following channels:
The majority of personal data we hold is provided directly by you during the registration process, identity verification, payment transactions, customer support interactions, and when you complete responsible gaming self-assessment tools. You are never required to provide more information than is necessary for the specific action you are performing.
When you access and use the 98apk platform, certain technical data is collected automatically through server logs, cookies, and similar tracking technologies. This includes your IP address, device identifiers, browser type, session activity, and on-site navigation data. This automatic collection is necessary for platform security, fraud detection, and performance optimisation. For further details, see Section 7 (Cookies and Tracking).
98apk may receive personal data about you from the following categories of third parties where this is necessary for platform operations:
In all cases, data received from third parties is used only in accordance with the purposes described in this Privacy Policy and is subject to appropriate data sharing agreements.
98apk uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, email, phone number, date of birth, username |
| Identity verification (KYC) | CNIC copy, proof of address, date of birth |
| Processing deposits and withdrawals | Payment method references, transaction history |
| Fraud prevention and AML compliance | IP address, device data, transaction patterns, KYC documents |
| Responsible gaming monitoring | Gaming activity data, session records, self-assessment responses |
| Customer support | Communications data, account information, transaction history |
| Platform security and abuse prevention | IP address, device data, session timestamps, login history |
| Service communications | Email address, phone number |
| Legal and regulatory compliance | All categories as required by applicable law or licensing authority |
Where you have provided explicit consent to receive marketing communications, 98apk may send you information about promotions, bonuses, new game launches, and platform updates via email or SMS. You may withdraw your consent to receive marketing communications at any time by updating your communication preferences within your account dashboard or by contacting support. Withdrawal of marketing consent does not affect your ability to continue using the platform.
98apk uses automated systems to assist with fraud detection, responsible gaming monitoring, and bonus eligibility assessment. In certain circumstances, these systems may result in automated decisions that affect your account — for example, flagging unusual betting patterns for manual compliance review or triggering a temporary account restriction. You have the right to request human review of any automated decision that significantly affects your account. Please contact support to exercise this right.
98apk processes personal data only where a valid legal basis exists. The primary legal bases on which we rely are as follows:
98apk does not sell, rent, or trade your personal information to unaffiliated third parties for commercial purposes. Personal data may be disclosed to the following categories of recipients only where necessary and subject to appropriate safeguards:
We engage third-party service providers to assist with platform operations, including payment processing (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), identity verification services, cloud hosting infrastructure, customer support tools, and fraud prevention systems. These providers are contractually bound to process your data only on 98apk's documented instructions and may not use it for their own purposes.
Live casino and slot games accessible through the 98apk platform are provided by licensed third-party game studios. Limited technical and session data may be shared with these providers solely for the purpose of delivering the game experience, resolving technical disputes, and maintaining certified game fairness records.
98apk may disclose personal data to our licensing authority, financial intelligence units, tax authorities, or law enforcement agencies where required by law, court order, or regulatory instruction. Such disclosures are made only to the extent strictly required and are documented in our compliance records.
In the event of a merger, acquisition, or sale of all or part of 98apk's business, personal data held by the platform may be transferred to the acquiring entity as part of that transaction. Affected players will be notified in advance and the acquiring entity will be required to honour the commitments made in this Privacy Policy.
Cookies are small text files placed on your device when you visit the 98apk platform. They are widely used to make websites function correctly, to remember user preferences, and to provide analytical data that helps us improve the platform experience. In addition to cookies, 98apk may use similar technologies such as web beacons, pixel tags, and local storage objects.
You may manage cookie preferences through the cookie consent tool presented when you first access the 98apk platform. You can also configure your browser settings to block or delete cookies at any time, though disabling strictly necessary cookies may impair platform functionality, including the ability to log in and maintain an active session.
98apk retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. The following retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures. Anonymised data may be retained indefinitely for statistical and analytical purposes without restriction.
98apk implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Despite these measures, no system connected to the internet can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 98apk will notify affected players and the relevant supervisory authority within the timeframes required by applicable law.
As a data subject, you hold the following rights in relation to the personal data that 98apk processes about you. To exercise any of these rights, please contact our support team using the details in Section 14. We will respond to all valid requests within 30 days of receipt.
98apk will not charge a fee for processing rights requests unless they are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. We may need to verify your identity before processing a rights request to ensure the security of your data.
98apk is strictly intended for adults aged 21 years and over. We do not knowingly collect personal data from individuals below this age. The registration process incorporates age verification steps, and the platform reserves the right to request documentary proof of age at any point.
If you are a parent or guardian and believe that a minor in your care has accessed the 98apk platform or submitted personal data without your knowledge or consent, please contact us immediately at the details provided in Section 14. Upon verification of the complaint, 98apk will promptly delete any personal data associated with the minor's access and close any account that may have been created.
98apk recommends that adults sharing devices with minors implement appropriate parental control software to prevent access to gambling platforms. We support all responsible efforts to protect minors from exposure to gambling content.
98apk operates under an internationally recognised gaming licence, and certain aspects of platform infrastructure — including cloud hosting, fraud prevention systems, and game provider servers — may involve processing personal data outside of Pakistan. Where personal data is transferred internationally, 98apk ensures that appropriate safeguards are in place to maintain a level of data protection consistent with the standards described in this Privacy Policy.
Safeguards for international transfers may include:
You may request further information about the specific safeguards applicable to any international transfer of your personal data by contacting our support team.
98apk reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The date of the most recent revision is displayed at the top of this page.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — registered players will be notified via email or an in-platform notification at least 7 days before the updated policy takes effect. Non-material updates (such as typographical corrections or clarifications that do not change the substance of the policy) will take effect upon publication without advance notice.
Your continued use of the 98apk platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you disagree with any material change, you have the right to close your account and request deletion of your data, subject to our regulatory retention obligations.
For any questions, concerns, or formal requests relating to this Privacy Policy or the personal data 98apk holds about you, please contact our dedicated support team. We aim to respond to all privacy-related enquiries within 5 business days and to resolve data rights requests within 30 calendar days of receipt.
98apk Privacy & Data Team
Email: [email protected]
Live Chat: Available 24/7 within the platform
Response Target: Within 5 business days for privacy enquiries
If you are not satisfied with our response to a privacy concern, you have the right to lodge a formal complaint with the relevant data protection supervisory authority or gaming licensing regulator. Details of the applicable authority will be provided upon request.
For responsible gaming concerns, including self-exclusion requests and limit-setting, please visit our Responsible Gaming page. For all other platform-related questions, our FAQ section covers the most common topics.
Your data is protected, your identity is secure, and your rights are respected. Log in to your account, review your privacy settings, or visit our FAQ for more information. 21+ only. Play within your means.
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