98apk Frequently Asked Questions

Visit 98apk Login and click the Register button. Fill in your name, date of birth, email address, mobile number, and create a password. You must confirm that you are at least 21 years old and agree to the Terms & Conditions. Once submitted, a verification code is sent to your mobile — enter it to activate your account. The whole process takes under two minutes.

98apk requires a valid Pakistani CNIC (Computerised National Identity Card) for identity verification. You will need to upload a clear front and back photo of your CNIC. In some cases, a selfie holding the CNIC may also be requested. KYC is mandatory before your first withdrawal can be processed. Bank account or JazzCash/EasyPaisa account details must also match the name on your CNIC.

Go to the 98apk Login page and click "Forgot Password." Enter the email address linked to your account. A password reset link will be sent to that email within a few minutes — check your spam or junk folder if it doesn't arrive. Click the link, set a new strong password, and log back in. If you no longer have access to that email, contact support at [email protected].

No. 98apk strictly allows only one account per person, per household, per device, and per IP address. Creating duplicate accounts — sometimes called multi-accounting — is a violation of our Terms & Conditions and may result in all accounts being permanently closed and any balances forfeited. If you have accidentally created two accounts, contact support immediately to have the duplicate removed before any action is taken.

You can request a permanent account closure by emailing [email protected] from the registered email on file. Include your registered mobile number and state clearly that you wish to permanently close the account. Any remaining balance will be processed as a withdrawal to your verified payment method before closure. If this is driven by a gambling concern, please consider our Self-Exclusion option instead of permanent closure.

Accounts may be temporarily locked for several reasons: too many failed login attempts, a pending KYC verification, a flagged transaction, or a responsible gaming limit triggered by our compliance system. In most cases you will receive an email explaining the reason. If you believe the suspension is in error, contact [email protected] with your registered details and our team will investigate within 24 hours.

98apk hosts hundreds of slot titles from leading software providers, including classic 3-reel fruit machines, 5-reel video slots with bonus rounds, and progressive jackpot slots where the prize pool grows with every spin across all players. Popular categories include Megaways slots, cascading reels, and buy-a-bonus features. New titles are added regularly. Visit the Slots page to browse the full library with filters by provider, theme, and volatility level.

98apk offers pre-match and in-play cricket betting markets covering international fixtures, the Pakistan Super League (PSL), and other major tournaments. You can bet on match winners, top batsmen, top bowlers, total runs, over/under markets, and more. Visit the Cricket Betting page to see live odds. Minimum bet starts from PKR 100. Winnings are credited to your main balance immediately after the market settles.

Yes. All slot games and live casino titles on 98apk use certified Random Number Generator (RNG) technology audited by independent testing laboratories. The RNG ensures every spin, card deal, and game outcome is completely random and cannot be influenced by the platform or any player. Our gaming licence authority requires regular third-party audits and our games carry valid fairness certification. RTP (Return to Player) percentages are published for each slot in the game's information panel.

Absolutely. 98apk is fully optimised for mobile browsers on both Android and iOS devices. The entire game library — including live dealer tables, slots, and cricket betting — is accessible without downloading any separate app. Simply open your mobile browser, go to 98apk.app, and log in. The interface adapts automatically to your screen size. For the best experience on Android, you can save the site as a home screen shortcut for app-like instant access.

RTP stands for Return to Player — it is the theoretical percentage of all wagered money a slot game pays back to players over millions of spins. For example, a slot with 96% RTP returns PKR 96 for every PKR 100 wagered on average over its lifetime. Higher RTP means better long-term odds for players. Most slots on 98apk have RTPs between 94% and 97%. Check the individual game's info or paytable screen for its specific RTP before you play.

98apk operates under an internationally recognised gaming licence issued by a reputable regulatory authority. This licence requires 98apk to maintain player fund segregation, submit to regular independent game audits, enforce KYC and AML procedures, and provide responsible gaming tools to all players. The platform uses SSL encryption to protect all data transmissions. You can verify the licensing status and read the full licence conditions on our About Us page.

Age verification at 98apk is a multi-step process. During registration, you must provide your date of birth and confirm you are 21+. Before your first withdrawal is processed, you must submit a valid CNIC, which displays your date of birth. Our compliance team checks this against the date provided at registration. Random age verification requests are also issued to active accounts. Any account found to belong to a player under 21 is immediately suspended and the balance is forfeited.

Log in to your account and navigate to the Responsible Gaming section under Account Settings. From there you can set daily, weekly, or monthly deposit limits and loss limits in PKR. Limits take effect immediately when reduced. If you increase a limit, a mandatory 7-day cooling-off period applies before the increase is activated — this delay is intentional to prevent impulsive decisions. You can also set session time limits and request reality check pop-ups at regular intervals.

Go to Account Settings, select Responsible Gaming, and choose Self-Exclusion. You can exclude yourself for 1 month, 3 months, 6 months, 1 year, or permanently. Once activated, your account is locked, all marketing communications stop, and the exclusion cannot be reversed before the period ends. If you cannot access your account to activate it, email [email protected] and our team will apply the exclusion manually within 24 hours. Full details are on our Responsible Gaming page.

Yes. 98apk uses industry-standard 256-bit SSL encryption on all pages, meaning your personal information, CNIC documents, and payment details are transmitted and stored securely. We never sell or share your data with third parties for marketing purposes without your consent. Player funds are held in segregated accounts separate from operational funds, ensuring your balance is protected even in unlikely operational disruptions. Read our full Privacy Policy for complete details.